About Us

  • 50+

    Year Experience

  • 10+

    Dedicated Team Members

  • 60

    Homes we Manage

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As part of Qrter Ltd, we have over 50 years' combined experience in hospitality and hotel management. From hotel managers to revenue experts we have the right set of skills to run your Airbnb smoothly and for maximum profit.

 

Our beginnings

We started out as a small bed and breakfast in Clifton, Bristol back in the 1960’s. With a philosophy of individuality, our aim was to create a unique experience for each guest that stayed with us, providing exemplary service alongside little extra touches that set us aside from the crowd.

This small family venture soon evolved to include three more hotels in the area and we became Clifton Hotels. Each property retained its unique character as we endeavored to provide accommodation to suit any needs and budget. With the ever changing accommodation market and a clear desire for flexible affordable living we diversified our portfolio and began offering short term lets in residential properties - Clifton Short Lets. Our background in hotels meant we understood the driving forces behind guest satisfaction and this new offering, a relatively novel idea at the time, was hugely successful. In 2008 a start-up company brought home sharing into the mainstream – this was of course Airbnb. Short term letting, as an alternative to hotel accommodation, was appealing to a wider audience than ever before and gave smaller companies like ourselves an international platform on which to put our properties in front of potential travelers.

Not only do we have an extensive framework in place for managing the day-to-day running of guest properties, but also an extensive knowledge of using Airbnb effectively, as we have with our own properties, to achieve fantastic occupancy and feedback.

Part of

Property Redress Scheme

Meet the Team

  • Natasha Hayes
    Director
    Natasha has over 10 years experience working in hospitality operations management with Quarter and leads the team as part of her role as Hotels and Development Director
  • Freya Reynolds
    Air360 Operations Manager
    With nearly 60 short term properties already on the books, Freya knows how to keep things running smoothly.
  • Emily Khatib
    Senior Account Executive
    Emily has a wealth of experience in the lettings industry and helps manage all our 360 properties.
  • Tim Melling
    Revenue Manager
    Tim keeps bang up to date with the Bristol market and newest revenue techniques to ensure our revenue strategy is right on the money
  • Caitlin Black
    Assistant Manager
    With experience across the full range of our hotels, Caitlin has experience in making sure guest satisfaction remains the priority.
  • Ania Cmich
    House Manager
    Ania comes from a background of hotels and understands the impact of crisp linens and immaculate rooms on guest satisfaction.