About Us

  • 50+

    Year Experience

  • 10+

    Dedicated Team Members

  • 60

    Homes we Manage

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We have over 50 years' combined experience in hospitality and hotel management. From hotel managers to revenue experts we have the right set of skills to run your Airbnb smoothly and for maximum profit.

 

Our beginnings

We started out as a small bed and breakfast in Clifton, Bristol back in the 1960’s. With a philosophy of individuality, our aim was to create a unique experience for each guest that stayed with us, providing exemplary service alongside little extra touches that set us aside from the crowd.

This small family venture soon evolved to include three more hotels in the area and we became Clifton Hotels. Each property retained its unique character as we endeavored to provide accommodation to suit any needs and budget. With the ever changing accommodation market and a clear desire for flexible affordable living we diversified our portfolio and began offering short term lets in residential properties - Clifton Short Lets. Our background in hotels meant we understood the driving forces behind guest satisfaction and this new offering, a relatively novel idea at the time, was hugely successful. In 2008 a start-up company brought home sharing into the mainstream – this was of course Airbnb. Short term letting, as an alternative to hotel accommodation, was appealing to a wider audience than ever before and gave smaller companies like ourselves an international platform on which to put our properties in front of potential travelers.

At this point, Air360 seemed like the logical progression. Not only do we have an extensive framework in place for managing the day-to-day running of guest properties, but also an extensive knowledge of using Airbnb effectively, as we have with our own properties, to achieve fantastic occupancy and feedback.

Part of

Property Redress Scheme

Meet the Team

  • Rachael Gifford
    General Manager
    Rachael has over 10 years experience working in hospitality, managing two hotels before moving on to become the general manager of the independent Clifton Hotel Group in Bristol.
  • Anna Cooper
    Account Manager
    Anna is our friendly account manager and will be your main point of contact. With a background in hotels and travel, Anna is truly focussed on customer relations.
  • Natasha Hayes
    Sales and Marketing Manager
    Natasha has a wealth of experience in hospitality marketing with a portfolio of hotels, luxury apartments and short term lets under her belt.
  • Tash Romaine
    Operations Manager
    With 60 short term properties already on the books, Natasha knows how to keep things running smoothly.
  • Ross Benson
    Property Development Manager
    Ross has experience of full-scale property redevelopment as well as up-keep and reactive maintenance. His team keep all our properties in full working order and are always on hand to help in an emergency.
  • Ania Cmich
    House Manager
    Ania comes from a background of hotels and understands the impact of crisp linens and immaculate rooms on guest satisfaction.
  • Amy Squire
    Website Manager
    Amy has experience managing a range of websites including hotels and serviced apartments. She makes sure our website is working well and kept up to date.
  • Tim Melling
    Revenue Manager
    Tim keeps bang up to date with the Bristol market and newest revenue techniques to ensure our revenue strategy is right on the money